Launched alongside the Galaxy S4 in April, Samsung has recently announced that its Galaxy Mega smartphone will go on sale in the UK this July.
READ MORE >>A company consisting of former Nokia employees, has unveiled 'Jolla', a new smartphone running on a new operating system known as 'Sailfish'.
READ MORE >>On Wednesday 15th May, the total number of downloads from Apple’s App Store passed 50 billion – a figure reached since its initial launch five years ago in 2008.
READ MORE >>Search giant Google has revealed its latest venture - a music streaming subscription service named Google Play Music All Access.
READ MORE >>The Office of National Statistics (ONS) has revealed that over seven million adults in Britain have never used the internet.
READ MORE >>Finnish technology giant Nokia has recently announced the production of a new version of its existing smartphone, the Lumia 920.
READ MORE >>25 railways stations in Scotland, including Aberdeen, Dundee and Stirling, will benefit from free WiFi access when the service is introduced in mid 2014.
READ MORE >>Nokia has unveiled its latest flagship device, the Lumia 928, in an attempt to expand its market share in the US after falling behind rivals Apple and Samsung.
READ MORE >>According to a recent report undertaken by the International Telecoms Union, mobile phone subscriptions will outnumber people in the world by the end of 2014.
READ MORE >>The UK Government has announced a number of new laws which will make it easier for consumers to receive a refund for defective applications, music and films that have been purchased on the internet.
READ MORE >>‘Our decision to select Total was based on the system, it’s functionality and price but I’m delighted to see Total’s customer service in supporting us through unplanned events has been exemplary.’
'The fact the we have used Total for over 10 years is the best testament to the professionalism and service that Total offer.
'Can I just thank you on behalf of the partners, for all your hard work - the team at Total have been very impressive and it is good to see a company live up to the sales pitch.
'Having tried other telecoms companies (who made great promises but never delivered) we are very pleased with the support that Total has provided us over several years.'
'Moving our mobile and data services to Total has been both cost and time effective; customer service through one point of contact is second to none and regular reviews of our account mean that we can be confident we are always getting the best deal for our business.'
'Working with just one company saves us considerable time and money.
'The clincher for supplier was the way Total made the whole process of fitting a package to our needs easy and painless and their follow up support has been excellent.'
'The primary benefit to me in working with Total is the level of service we receive, particularly with reference to account management and review.
'Unlike some of our past suppliers, Total have proved proactive in suggesting ideas to reduce our costs.'
'Everybody that I speak to within the organisation without fail always gives me the impression that they care.'
Cosam required a robust service and reliable hardware to ensure remote working was consistent. However, like many small businesses, a corporate set up wasn’t applicable due to their size.
“We are heavily reliant on our IT and when you’re travelling in today’s commercial world, you need a proven solution; Total Mobile Office is a perfect fit.”
Scarlet wanted to improve business efficiency and maximise staff utilisation by linking all of their offices with one phone system which would grow alongside the company.
“Total were very innovative and even went as far as investigating a wireless connectivity solution. Instead, they created an IP VPN based on ADSL technology, which works every bit as well.”
The implementation of the Bluetooth Digital Pen and Paper solution, which transfers handwriting via bespoke forms, became a natural choice.
"As a result timescales have been cut right down. Now when a report arrives back it is automatically uploaded on to our secure website for the insurance client to download."
With over 600 lines across 15 sites, as well as 300 homeworkers, the company also needed complete clarity over number ownership and their respective destinations.
"Whilst we have achieved substantial cost savings, the clarity we have gained as a result of the audit has been a real added benefit."
When Wiggin began to outgrow their leased line, a 10Mb Ethernet circuit was installed with the capacity to work at ten times this speed due to the installation of a 100Mb bearer.
"The fast, powerful circuit provides a cost-effective solution, supporting our voice, data and video whilst utilising the Ethernet circuit for data storage and disaster recovery."
We now have over 160 mobiles with Total, as well as our landline provision, and have undertaken a number of systems installs.
"Along with taking advantage of cross-savings, Total competently manage our telecoms, so we are able to concentrate on other aspects of our business."
Connecting the two sites would not have been possible with Calthorpe’s existing system. Instead IP telephony was the obvious solution to provide easy to use, reliable communication and seamless continuity between the premises.
"The sound quality of those users with IP phones via networked PCs is superb and Reception find the Avaya system straightforward to use, despite the differing locations of staff."
With this in mind and following full consultation, a new Avaya system was installed which could grow with the company.
"I greatly value Avaya's functionality and find it reliable and easy to use. It suits our present needs but is fully scalable for future expansion."
What was required was a co-ordinated approach to improve communications and deliver enhanced, proactive service and cost efficiency.
"Following BlackBerry implementation instant access to email on the move has lead to improvements in customer service and enhanced response times throughout the business."
One subsequent benefit is to training and it is here that video conferencing really has come into its own.
"By utilising the benefits of 'face to face' conversations we are now able to effectively train our technical staff remotely, avoiding the need for expensive and time consuming trips to Japan for this purpose."
Launched alongside the Galaxy S4 in April, Samsung has recently announced that its Galaxy Mega smartphone will go on sale in the UK this July. | A company consisting of former Nokia employees, has unveiled 'Jolla', a new smartphone running on a new operating system known as 'Sailfish'. | On Wednesday 15th May, the total number of downloads from Apple’s App Store passed 50 billion – a figure reached since its initial launch five years ago in 2008. | Search giant Google has revealed its latest venture - a music streaming subscription service named Google Play Music All Access. | The Office of National Statistics (ONS) has revealed that over seven million adults in Britain have never used the internet. | Finnish technology giant Nokia has recently announced the production of a new version of its existing smartphone, the Lumia 920. | 25 railways stations in Scotland, including Aberdeen, Dundee and Stirling, will benefit from free WiFi access when the service is introduced in mid 2014. | Nokia has unveiled its latest flagship device, the Lumia 928, in an attempt to expand its market share in the US after falling behind rivals Apple and Samsung. | According to a recent report undertaken by the International Telecoms Union, mobile phone subscriptions will outnumber people in the world by the end of 2014. | The UK Government has announced a number of new laws which will make it easier for consumers to receive a refund for defective applications, music and films that have been purchased on the internet. |