Are your telecoms turning into a bad dream? Does your current supplier really understand your business? Do you know the true cost of your telecoms? What is the right solution for your company?
Total's Lauren Hanks takes the title of Outstanding Apprentice in 2012 Gloucestershire Apprentice Awards.
READ MORE >>Total's inspiring women rewarded with finalist status in Gloucestershire Awards
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READ MORE >>Total continue to deliver exceptionally low churn statistics.
READ MORE >>Total remain ahead of the game for 2010 season
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READ MORE >>Google adds human touch to its search function.
In a recent blog post, Google revealed that it is adding a new feature - the Knowledge Graph - which will allow the site's algorithms within the search engine to reply with "more human" answers.
READ MORE >>Using your phone abroad: five basic steps
When making a trip, how can you be sure that your halcyon days away won't be interrupted by steep mobile phone charges and billing concerns? Read Total's five basic steps to consider before packing your suitcase.
READ MORE >>Twitterview: Apprenticeships
We interview Lauren Hanks, Service Administrator at Total Ltd, about Apprenticeships and why this route should be chosen as a career path or recruitment option.
READ MORE >>Facebook to introduce “pay to promote” service.
Social networking giant Facebook has begun trials of a system which will allow users to promote posts on their account by paying a small fee to highlight them.
READ MORE >>Everything Everywhere may face early ‘4G’ block.
O2, Vodafone and Three have each approached UK Telecoms regulator Ofcom stating that Everything Everywhere's attempt to distribute 4G mobile services before other retailers should be blocked.
READ MORE >>Twitterview: The Cloud
We interview Stuart Davis, Director at Total Ltd, about the benefits of adopting cloud computing as a service.
READ MORE >>£1.1bn funding gap may halt Government broadband plans.
A report undertaken by the London School of Economics has revealed that the Government's broadband targets are unlikely to be fulfilled due to a £1.
READ MORE >>Samsung launch the eagerly anticipated Galaxy S3.
The Galaxy S3, Samsung's latest smartphone, has been launched.
READ MORE >>BlackBerry offers $10,000 cash incentive for successful app developers.
Developers able to create applications for Research in Motion's latest operating system, BlackBerry 10, are being offered a $10,000 cash guarantee as an incentive.
READ MORE >>Organ donor? Tell your Facebook Timeline.
The founder of Facebook, Mark Zuckerberg, announced yesterday that users of the social networking site are now able to add "Became an organ donor" to their individual timeline as a health-related life event.
READ MORE >>Applied Card Technologies Ltd
‘Our decision to select Total was based on the system, it’s functionality and price but I’m delighted to see Total’s customer service in supporting us through unplanned events has been exemplary.’
Henmans LLP
'The fact the we have used Total for over 10 years is the best testament to the professionalism and service that Total offer.
Hartley & Worstenholme
'Can I just thank you on behalf of the partners, for all your hard work - the team at Total have been very impressive and it is good to see a company live up to the sales pitch.
Foster and Freeman Ltd
'Having tried other telecoms companies (who made great promises but never delivered) we are very pleased with the support that Total has provided us over several years.'
Darwin Gray LLP
'Moving our mobile and data services to Total has been both cost and time effective; customer service through one point of contact is second to none and regular reviews of our account mean that we can be confident we are always getting the best deal for our business.'
Carter Construction
'Working with just one company saves us considerable time and money.
Tozers LLP
'The clincher for supplier was the way Total made the whole process of fitting a package to our needs easy and painless and their follow up support has been excellent.'
ENGEL UK Limited
'The primary benefit to me in working with Total is the level of service we receive, particularly with reference to account management and review.
Bentleys, Stokes and Lowless
'Unlike some of our past suppliers, Total have proved proactive in suggesting ideas to reduce our costs.'
Tileflair Ltd
'Everybody that I speak to within the organisation without fail always gives me the impression that they care.'
Cosam Developments Ltd
Cosam required a robust service and reliable hardware to ensure remote working was consistent. However, like many small businesses, a corporate set up wasn’t applicable due to their size.
“We are heavily reliant on our IT and when you’re travelling in today’s commercial world, you need a proven solution; Total Mobile Office is a perfect fit.”
Scarlet Couriers
Scarlet wanted to improve business efficiency and maximise staff utilisation by linking all of their offices with one phone system which would grow alongside the company.
“Total were very innovative and even went as far as investigating a wireless connectivity solution. Instead, they created an IP VPN based on ADSL technology, which works every bit as well.”
Medicals Direct Group
The implementation of the Bluetooth Digital Pen and Paper solution, which transfers handwriting via bespoke forms, became a natural choice.
"As a result timescales have been cut right down. Now when a report arrives back it is automatically uploaded on to our secure website for the insurance client to download."
Tyco Electronics UK Ltd
With over 600 lines across 15 sites, as well as 300 homeworkers, the company also needed complete clarity over number ownership and their respective destinations.
"Whilst we have achieved substantial cost savings, the clarity we have gained as a result of the audit has been a real added benefit."
Wiggin LLP
When Wiggin began to outgrow their leased line, a 10Mb Ethernet circuit was installed with the capacity to work at ten times this speed due to the installation of a 100Mb bearer.
"The fast, powerful circuit provides a cost-effective solution, supporting our voice, data and video whilst utilising the Ethernet circuit for data storage and disaster recovery."
Carter Construction
We now have over 160 mobiles with Total, as well as our landline provision, and have undertaken a number of systems installs.
"Along with taking advantage of cross-savings, Total competently manage our telecoms, so we are able to concentrate on other aspects of our business."
Calthorpe Estates
Connecting the two sites would not have been possible with Calthorpe’s existing system. Instead IP telephony was the obvious solution to provide easy to use, reliable communication and seamless continuity between the premises.
"The sound quality of those users with IP phones via networked PCs is superb and Reception find the Avaya system straightforward to use, despite the differing locations of staff."
Everyclick Ltd
With this in mind and following full consultation, a new Avaya system was installed which could grow with the company.
"I greatly value Avaya's functionality and find it reliable and easy to use. It suits our present needs but is fully scalable for future expansion."
Chas A Blatchford & Sons Ltd
What was required was a co-ordinated approach to improve communications and deliver enhanced, proactive service and cost efficiency.
"Following BlackBerry implementation instant access to email on the move has lead to improvements in customer service and enhanced response times throughout the business."
TLV Euro Engineering UK Ltd
One subsequent benefit is to training and it is here that video conferencing really has come into its own.
"By utilising the benefits of 'face to face' conversations we are now able to effectively train our technical staff remotely, avoiding the need for expensive and time consuming trips to Japan for this purpose."
In a recent blog post, Google revealed that it is adding a new feature - the Knowledge Graph - which will allow the site's algorithms within the search engine to reply with "more human" answers. | When making a trip, how can you be sure that your halcyon days away won't be interrupted by steep mobile phone charges and billing concerns? Read Total's five basic steps to consider before packing your suitcase. | We interview Lauren Hanks, Service Administrator at Total Ltd, about Apprenticeships and why this route should be chosen as a career path or recruitment option. | Social networking giant Facebook has begun trials of a system which will allow users to promote posts on their account by paying a small fee to highlight them. | O2, Vodafone and Three have each approached UK Telecoms regulator Ofcom stating that Everything Everywhere's attempt to distribute 4G mobile services before other retailers should be blocked. | We interview Stuart Davis, Director at Total Ltd, about the benefits of adopting cloud computing as a service. | A report undertaken by the London School of Economics has revealed that the Government's broadband targets are unlikely to be fulfilled due to a £1. | The Galaxy S3, Samsung's latest smartphone, has been launched. | Developers able to create applications for Research in Motion's latest operating system, BlackBerry 10, are being offered a $10,000 cash guarantee as an incentive. | The founder of Facebook, Mark Zuckerberg, announced yesterday that users of the social networking site are now able to add "Became an organ donor" to their individual timeline as a health-related life event. |