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Keeping you in touch... whatever it takes

Are your telecoms turning into a bad dream?   Does your current supplier really understand your business?   Do you know the true cost of your telecoms?   What is the right solution for your company?


Plant a seed, self or crowd-fund

Crowdfunding is developing in style and approach rapidly, having recently seen several ‘seed funded’ or ‘self-funded’ projects appearing.


SCiO: Where is it now?

In today's blog we track the progress of SCiO - the world's first affordable molecular sensor that fits in the palm of your hand.


Innovate Your Smartphone

This week we look at three smart-innovations: WantCardboard, Tile and Ringly.


World Cup becomes most tweeted event

It has recently been announced that the 2014 World Cup in Brazil has become the most tweeted about event, ever.



Can you remember when the most advanced feature on a mobile phone was a ‘personal organiser’?.


Portable chargers for travellers, festival goers and campers

When packing for a festival you must always check you have the essentials - a chair, a tent, a pair of wellies, a sleeping bag, a change of clothes and all the food and drink you can carry.


There’s an app for that #22: Silly Walks, Blek and Angry Birds Epic

Let’s take a look at some new releases; from the sublime to the ridiculous: The Ministry of Silly Walks, Blek and Angry Birds Epic!.


Kickstart Your Monday: GOkey, Rainforest Connection and Earin

This week we look at three very different projects: GOkey via Indiegogo alongside Rainforest Connection and Earin via Kickstarter.


Hash tags: #Where #Why #How

Oddly enough, hash tags were invented alongside the pound (‘lb’) abbreviation, around 700 years ago.


An introduction to cryptocurrencies

We’ve all heard of Bitcoin, but have you heard of Namecoin, Litecoin, Mastercoin, Betacoin and Globe?.

What our Customers Say

Rickerbys LLP

'When new technology is released, Total allow us to trial the latest devices prior to purchase, giving us direct access to innovative telecommunication tools.

Goldsmith Williams Solicitors

‘All in all I am extremely happy with the entire service that Total have provided; from the professional service and transparency that was shown with the handling of our number transfers (that went without a hitch) to the cost reduction we are experiencing.’

Applied Card Technologies Ltd

‘Our decision to select Total was based on the system, it’s functionality and price but I’m delighted to see Total’s customer service in supporting us through unplanned events has been exemplary.’

Hartley & Worstenholme

'Can I just thank you on behalf of the partners, for all your hard work - the team at Total have been very impressive and it is good to see a company live up to the sales pitch.

Foster and Freeman Ltd

'Having tried other telecoms companies (who made great promises but never delivered) we are very pleased with the support that Total has provided us over several years.'

Darwin Gray LLP

'Moving our mobile and data services to Total has been both cost and time effective; customer service through one point of contact is second to none and regular reviews of our account mean that we can be confident we are always getting the best deal for our business.'

Carter Construction

'Working with just one company saves us considerable time and money.

Tozers LLP

'The clincher for supplier was the way Total made the whole process of fitting a package to our needs easy and painless and their follow up support has been excellent.'

ENGEL UK Limited

'The primary benefit to me in working with Total is the level of service we receive, particularly with reference to account management and review.

Bentleys, Stokes and Lowless

'Unlike some of our past suppliers, Total have proved proactive in suggesting ideas to reduce our costs.'

Case Studies

Premier Training

Premier met Total in 2005; at the time they were an emerging company based in Trowbridge before expanding to three main sites incorporating Sales, Customer Service and Accounts.

"Everything was so smooth from the transition onwards. Total won our hearts in the process as well."


Goughs Solicitors

Goughs Solicitors had a traditional hub and spoke 2 MG leased line network and ADSL. Working alongside Total, this leading law firm consolidated its telecoms data infrastructure, introducing a secure, reslient and scalable solution.

"Total ticked all of the boxes. Their advice and industry expertise has proved invaluable."


Scarlet Couriers

Scarlet wanted to improve business efficiency and maximise staff utilisation by linking all of their offices with one phone system which would grow alongside the company.

“Total were very innovative and even went as far as investigating a wireless connectivity solution. Instead, they created an IP VPN based on ADSL technology, which works every bit as well.”


Tyco Electronics UK Ltd

With over 600 lines across 15 sites, as well as 300 homeworkers, the company also needed complete clarity over number ownership and their respective destinations.

"Whilst we have achieved substantial cost savings, the clarity we have gained as a result of the audit has been a real added benefit."


Wiggin LLP

When Wiggin began to outgrow their leased line, a 10Mb Ethernet circuit was installed with the capacity to work at ten times this speed due to the installation of a 100Mb bearer.

"The fast, powerful circuit provides a cost-effective solution, supporting our voice, data and video whilst utilising the Ethernet circuit for data storage and disaster recovery."


Carter Construction

We now have over 160 mobiles with Total, as well as our landline provision, and have undertaken a number of systems installs.

"Along with taking advantage of cross-savings, Total competently manage our telecoms, so we are able to concentrate on other aspects of our business."


Calthorpe Estates

Connecting the two sites would not have been possible with Calthorpe’s existing system. Instead IP telephony was the obvious solution to provide easy to use, reliable communication and seamless continuity between the premises.

"The sound quality of those users with IP phones via networked PCs is superb and Reception find the Avaya system straightforward to use, despite the differing locations of staff."


Everyclick Ltd

With this in mind and following full consultation, a new Avaya system was installed which could grow with the company.

"I greatly value Avaya's functionality and find it reliable and easy to use. It suits our present needs but is fully scalable for future expansion."


Chas A Blatchford & Sons Ltd

What was required was a co-ordinated approach to improve communications and deliver enhanced, proactive service and cost efficiency.

"Following BlackBerry implementation instant access to email on the move has lead to improvements in customer service and enhanced response times throughout the business."


TLV Euro Engineering UK Ltd

One subsequent benefit is to training and it is here that video conferencing really has come into its own.

"By utilising the benefits of 'face to face' conversations we are now able to effectively train our technical staff remotely, avoiding the need for expensive and time consuming trips to Japan for this purpose."