Keeping you in touch... whatever it takes
The BBC has announced that its apps for Android phones and other mainstream devices will launch towards the end of this year. | According to KPMG’s Global ‘Consumers and Convergence IV’, an annual survey of consumers’ day-to-day use of mobile and PC technology, UK web users remain less willing than their global counterparts to pay for digital content. | Search engine giant Google has recently revealed that Google images receives one billion page views each day. | The phenomenon of online social networking is ever increasing but whilst some sites receive continued success, others appear to have seen a sharp decline in interest. | Samsung Apps has released a series of applications designed to help holidays to go without a hitch. | In recent months disruption to transport, in particular air travel, has caused distress to many businesses fighting to maintain business continuity. | BlackBerry manufacturer Research In Motion (RIM) has voiced its efforts in streamlining public sector services in the wake of the recent Budget. | A YouGov survey of 2,255 UK consumers has revealed that loading times and product display pages are two of the most common irritations for m-commerce end users. | Top10. | 181 thefts were reported in 2009, compared to just 53 in 2006 with police reports confirming that some thieves had been caught with up to 20 handsets. |
The BBC has announced that its apps for Android phones and other mainstream devices will launch towards the end of this year.
READ MORE >>According to KPMG’s Global ‘Consumers and Convergence IV’, an annual survey of consumers’ day-to-day use of mobile and PC technology, UK web users remain less willing than their global counterparts to pay for digital content.
READ MORE >>Search engine giant Google has recently revealed that Google images receives one billion page views each day.
READ MORE >>The phenomenon of online social networking is ever increasing but whilst some sites receive continued success, others appear to have seen a sharp decline in interest.
READ MORE >>Samsung Apps has released a series of applications designed to help holidays to go without a hitch.
READ MORE >>In recent months disruption to transport, in particular air travel, has caused distress to many businesses fighting to maintain business continuity.
READ MORE >>BlackBerry manufacturer Research In Motion (RIM) has voiced its efforts in streamlining public sector services in the wake of the recent Budget.
READ MORE >>A YouGov survey of 2,255 UK consumers has revealed that loading times and product display pages are two of the most common irritations for m-commerce end users.
READ MORE >>Top10.
READ MORE >>181 thefts were reported in 2009, compared to just 53 in 2006 with police reports confirming that some thieves had been caught with up to 20 handsets.
READ MORE >>'Having tried other telecoms companies (who made great promises but never delivered) we are very pleased with the support that Total has provided us over several years.'
'Moving our mobile and data services to Total has been both cost and time effective; customer service through one point of contact is second to none and regular reviews of our account mean that we can be confident we are always getting the best deal for our business.'
'Working with just one company saves us considerable time and money.
'The clincher for supplier was the way Total made the whole process of fitting a package to our needs easy and painless and their follow up support has been excellent.'
'The primary benefit to me in working with Total is the level of service we receive, particularly with reference to account management and review.
'Unlike some of our past suppliers, Total have proved proactive in suggesting ideas to reduce our costs.'
'Everybody that I speak to within the organisation without fail always gives me the impression that they care.'
'Their personalities won us over and their commitment keeps us.'
'As a regular user of the Helpdesk I just wanted to pass on what a great job Total do.
'Total were able to demonstrate they could deliver all this under one roof.
Scarlet wanted to improve business efficiency and maximise staff utilisation by linking all of their offices with one phone system which would grow alongside the company.
“Total were very innovative and even went as far as investigating a wireless connectivity solution. Instead, they created an IP VPN based on ADSL technology, which works every bit as well.”
The implementation of the Bluetooth Digital Pen and Paper solution, which transfers handwriting via bespoke forms, became a natural choice.
"As a result timescales have been cut right down. Now when a report arrives back it is automatically uploaded on to our secure website for the insurance client to download."
With over 600 lines across 15 sites, as well as 300 homeworkers, the company also needed complete clarity over number ownership and their respective destinations.
"Whilst we have achieved substantial cost savings, the clarity we have gained as a result of the audit has been a real added benefit."
When Wiggin began to outgrow their leased line, a 10Mb Ethernet circuit was installed with the capacity to work at ten times this speed due to the installation of a 100Mb bearer.
"The fast, powerful circuit provides a cost-effective solution, supporting our voice, data and video whilst utilising the Ethernet circuit for data storage and disaster recovery."
We now have over 160 mobiles with Total, as well as our landline provision, and have undertaken a number of systems installs.
"Along with taking advantage of cross-savings, Total competently manage our telecoms, so we are able to concentrate on other aspects of our business."
The Xda devices have been extremely well received and are superior in so many ways to our original mobiles.
"The Sales Managers particularly save time and are able to work much more efficiently by having access not only to their diaries and contacts, but also to the European price list, an essential resource.
Connecting the two sites would not have been possible with Calthorpe’s existing system. Instead IP telephony was the obvious solution to provide easy to use, reliable communication and seamless continuity between the premises.
"The sound quality of those users with IP phones via networked PCs is superb and Reception find the Avaya system straightforward to use, despite the differing locations of staff."
With this in mind and following full consultation, a new Avaya system was installed which could grow with the company.
"I greatly value Avaya's functionality and find it reliable and easy to use. It suits our present needs but is fully scalable for future expansion."
What was required was a co-ordinated approach to improve communications and deliver enhanced, proactive service and cost efficiency.
"Following BlackBerry implementation instant access to email on the move has lead to improvements in customer service and enhanced response times throughout the business."
One subsequent benefit is to training and it is here that video conferencing really has come into its own.
"By utilising the benefits of 'face to face' conversations we are now able to effectively train our technical staff remotely, avoiding the need for expensive and time consuming trips to Japan for this purpose."