Archive for August, 2010

Google has launched free voice calls for its Gmail users.

Friday, August 27th, 2010

The search giant is set to compete with other internet telephone companies such as Skype by giving its users the option to make calls from its free web-based email service.

Up until now, Google offered computer-to-computer voice and video chat services. Users are now able to call landline and mobile numbers from inside their Gmail account.

Phone calls made to the US and Canada will be free until the end of the year but, in contrast, calls to the UK, France, China and Germany will cost 2 cents a minute.

This places the service in direct competition with Skype and its offering of free Skype-to-Skype calls to any country in the world.

Users will see the product link appear on the left hand side of the Gmail page within the ‘chat’ window. A ‘call phone’ option will pop up alongside a number pad which allows the user to dial the number of the contact they wish to speak to.

It is thought that this new service will be a more efficient and low-cost communication method for Gmail users.

O2 launches mobile phone eco rating scheme in partnership with Forum for the Future.

Thursday, August 26th, 2010

The scheme, launched yesterday, rates mobile phone handsets on factors such as the ecological impact of raw materials used, the manufacturing process and the energy efficiency of each device.

Mobile phones are given a rating between zero and five, dependent on their environmental footprint, the packaging used, the longevity of the handset and how easy they are to recycle or re-use.

Major mobile phone manufacturers including Nokia, Sony Ericsson and Samsung have signed up to the scheme and O2 has said that 93% of the devices its customers use will be tested.

Controversially, Apple have requested to block its range of iPhones from the scheme.

Over the past few months the mobile phone industry has begun to focus on the green issues surrounding its image.

Consumer and business user interest in eco-friendly phones has significantly risen.

11.5% of people recently surveyed by O2 said that sustainability had a ‘strong influence’ on the handsets that they choose to purchase.

With the release of the universal charger that is required to meet energy efficiency standards, many mobile phone manufacturers are looking for ways in which to publicise their environmentally friendly models.

It is hoped that this scheme will allow consumers and business users alike to make informed decisions at the time of purchase more easily than before.

Mobile phones receive HTML5 version of YouTube.

Wednesday, August 25th, 2010

Whilst the US version was released last month, mobile users in the UK, Europe and the Middle East are now able to access a HTML5 version of Google’s YouTube video site.

It is thought that this move will speed up access for those using the site via iPhones, Android devices or other mobile phones that are able to render HTML5 video content.

As mobile use of the web has grown rapidly over the past few months, it is no surprise that YouTube’s mobile site m.youtube.com has received more than 100 million video playbacks a day. Interestingly, this figure equates roughly to the number of daily views youtube.com was getting when it was acquired by Google in 2006.

Similarly, mobile video playback has grown by 160% in 2009 on the figures from 2008, alongside a rise in the manufacture of mobile devices that are able to stream video footage.

The UK consumes the most YouTube videos on mobile devices across Europe, the Middle East and Africa, closely followed by France, Italy, Netherlands and Switzerland.

86% of viewers skip TV advertising.

Tuesday, August 24th, 2010

New research has revealed that whilst television advertising remains the most memorable, 90% of people who watch time flexible television shows choose to fast forward the adverts.

The new research by YouGov for Deloitte was undertaken for the MediaGuardian Edinburgh International Television Festival which begins on Friday.

52% of those surveyed said television was more memorable than any other form of advertising medium. Interestingly, only 10% mentioned newspapers, 2% said online video adverts and just 1% stated online banner ads or those on iPhones or iPads.

Digital and personal video recorders are said to have increased the amount of television that is watched. Many people prefer to watch programmes online via sites such as BBC iPlayer and 4OD.

The survey also revealed that 48% of people would watch shorter advertisement breaks between programmes, 32% would be interested in seeing more memorable campaigns and 17% would prefer to see shorter advertisements.

It seems that whilst online product publicity is beginning to break in to the market, it still has a way to go before it can readily compete with more traditional forms of advertising.

People in the UK prefer to share information on LinkedIn rather than Facebook.

Monday, August 23rd, 2010

According to a recent study by GfK NOP, people are more comfortable sharing their online profile with strangers on LinkedIn than on Facebook.

Almost 1,000 UK adults were surveyed and the results revealed that 44% of Facebook users prefer to share only selected information with friends, with only 28% sharing everything. Only 7% share all of their online information with strangers.

However, 13% of LinkedIn users share all of their online information with strangers by opting to have open profiles and contacts. More than a third of LinkedIn users are selective over which information should be shared across various contacts.

The survey has underpinned the notion that social networkers are active in revealing aspects of themselves for specific audiences and also want to remain in control of doing so.

The majority of respondents, 78%, suggested that privacy settings on social networking sites should default to nothing being shared.

Last week Facebook announced the launch of Facebook Places, the new location based tool that allows users to give their location, similar to other networking sites such as Gowalla and Foursquare.

Interestingly, Facebook has said that the default setting for Facebook Places allows only friends of a user to see location information, whilst updated privacy settings will let users disable location functionality for third-party applications or tagging.

Britain is a nation of ‘multi-tasking media users’.

Friday, August 20th, 2010

The average Briton spends almost half of their waking life using media and communications.

A recent report from regulator Ofcom suggests that people in the UK spend a staggering seven hours a day watching TV, surfing the net and using their mobile phones.

Interestingly though, by multi-tasking on several devices, the average person squeezes in the equivalent of nine hours of media and communications in any one day.

It is thought that this is largely due to the significant rise in mobile internet usage and smartphone devices over the past couple of years.

This shift in how technology is used has stopped people from being limited to just using technology at home or in the work place.

The report said that 13.5 million people currently use the internet on their phone. This figure has almost tripled since 2008, when the figure was just shy of 5.7 million.

In spite of these modern shifts, traditional media is still said to be popular, with 91% of people able to access radio services and fixed broadband internet use now reaching 73% in the UK.

Mobile banking is set to generate almost 90 billion text messages per year by 2015.

Thursday, August 19th, 2010

According to a new study by Juniper Research, new SMS mobile banking alerts will treble the volume of mobile banking messages to almost 90 billion per annum by 2015.

This equates to one message being sent every two days to each mobile banking user.

Juniper’s report revealed that there are opportunities for banks to offer new messaging services alongside basic balance requests and transaction alerts.

Banks are said to be seeing these new process alerts as an outlet through which to speed up customer communications during applications for products such as loans and mortgages.

Many people find receiving a text message to be more convenient than waiting on hold whilst trying to connect to a call centre.

However, the report highlighted the fact that some banks have yet to seize the opportunities that mobile banking provides.

Whilst 80% of banks currently offer a mobile banking service, Western Europe is predicted to be the region with the highest concentration of users in 2015.

Technological language leaves Britain speechless.

Wednesday, August 18th, 2010

With communication mediums such as texting, online messenger and social networking forums allowing users to quickly interact with each other, it was only a matter of time before abbreviations and so called ‘internet slang’ became the norm.

The way in which people use language itself changes slowly over time as certain words gain popularity. On the internet, this process is speeded up and changes in words and spellings are more visible and subject to spreading more quickly.

Teenagers, in particular, use word play during online conversations to form groups and impress their peers. The more they abbreviate and use acronyms, the more they are able to communicate using the common language of the internet.

Similarly, ‘Text Speak’ is often cited as being a new language as it is littered with a mixture of vowel-free abbreviations and acronyms.

Interestingly though, only 10% of the words in an average text message are not written in full. Whilst they remain in the minority, text acronyms seem to annoy just as many people as they attract.

In fact, many of the well known acronyms have earned their place in the Oxford English Dictionary; LOL (Laugh Out Loud) and TTFN (Ta Ta For Now) are just a couple of examples.

These changes in language due to technology have been cited as the cause of illiteracy across young persons.

In 2009, a study – Techno Addicts: Young Person Addiction to Technology – was carried out by researchers at Cranfield School of Management, Northampton Business School and academic consultancy AJM Associates.

267 pupils aged 11 to 18 took part in the written questionnaire to examine the nature and the volume of mobile phone calls and text messaging as well as computer use including e-mail, instant messaging and accessing social networking sites.

Over a third (39%) of those surveyed admitted that text shortcuts damaged the quality of their written English, particularly when it came to spelling.

Whatever the future brings, there is no doubt that technology has had a significant impact on language over the last 10 years.

Swap texts for trees.

Tuesday, August 17th, 2010

Txtlocal, a mobile marketing company, have demonstrated how the mobile industry can benefit the environment by donating their services to help The Green Earth Appeal.

The Green Earth Appeal, in conjunction with Txtlocal, has introduced an initiative called the ‘Carbon Free Dining’ campaign, where diners have the opportunity to dine out whilst giving something back to the planet at the same time.

People are able to receive 50% off their food bill or benefit from 2 for 1 deals, in return for a text that costs £1.50. The revenue generated from the text messages is then used to plant a tree through a United Nations Partner, offsetting the carbon footprint that is built up during the production, transportation and preparation of the meal.

The trees are currently being planted in Africa, Asia and South America, helping to regenerate areas which have been severely affected by deforestation. The act of texting itself is considered to be environmentally friendly as it does not require paper and allows both businesses and consumers to communicate quickly and effectively.

In the future, it is hoped that more and more charities will be able to benefit from schemes like this.

Glamorous campers welcome WiFi whilst on holiday in Britain.

Monday, August 16th, 2010

In the wake of the recession British families are spending their holidays at home leading to a rise in ‘glamorous camping’.

This spike in interest has lead to an explosion in WiFi usage at UK holiday and leisure parks, including Camping sites and Caravan parks.

Usage is said to have soared by 350% in the first two weeks of the school summer holidays according to figures released by BT Openzone.

Families on holiday are increasingly using their iPhones, iPads and web enabled smartphones for entertainment purposes such as inspiration for day trips and connecting with friends.

Network operator BT is seeing continued growth in demand for WiFi within the leisure and hospitality sector.

BT Openzone provides access at major UK holiday and leisure parks and more than 60% of BT Openzone customers are using WiFi to check emails and surf the internet in their leisure time.