Top10.com, the research comparison website, has revealed that if people moved to contracts which better suited their needs, they could stand to save up to £62 a year.
This excessive figure is down to users not making the most of their monthly deals or continually going over their allowance and incurring the premium costs.
With so many mobile phone contract deals available at the moment, it is thought that people often become confused by the amount of choice on offer and estimate the tariff that will be suitable rather than examining previous bills and making an informed decision.
However, whilst bundle packages may benefit consumers, from a business perspective, they are rarely the best solution.
Lorne Fry, Regional Sales Manager at Total Ltd explains: ‘The perceived financial benefits to businesses of shared bundle tariffs often remain unfulfilled. It is important to note that minutes that are included in bundles are not always cost efficient. If a business does not use its allowance then it will pay above and beyond its needs but similarly, if it were to use more than its included minutes, it stands to be charged premium costs.’
He added: ‘Another issue with bundle plans is the fact that once the original bundle is set, it cannot be reduced until the contract expires. This leaves the customer at risk if usage happens to fluctuate throughout the year.’
‘In our experience, almost all customers have far more flexibility when they choose a bespoke plan, paying for calls at significantly reduced rates alongside low line rental charges. This allows greater cost control as you only pay for the minutes that are used. It is also important though that businesses maintain clear and regular communication with their Service Providers to ensure that their needs are met with the most cost-effective solution.’
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