Archive for the ‘Mobile banking’ Category

530 million mobile banking users predicted by 2013.

Monday, January 23rd, 2012

A recent report by Juniper Research has revealed that the number of mobile banking users globally will reach 530 million by 2013.

This is a significant rise from the 300 million recorded users in 2011.

The report also suggests that mobile services are now a considered aspect of banks’ business strategies, in response to the current economic climate.

More and more banks are moving away from the ‘bricks and mortar’ branch based revenue streams and are instead turning towards mobile banking or ‘mBanking’ as it is known.

Described as a ‘cost-effective communication channel’, mBanking offers the opportunity to improve upon operational efficiencies alongside customer retention and acquisition.

Many high street banks are now meeting consumer demands by creating smartphone and tablet applications, particularly as the consumer smartphone becomes more prevalent.

However, Juniper’s report also warns that banks and financial institutions would be wise to introduce SMS and browser-based channels alongside apps to keep ahead of their competitors.

Similar blog post – Mobile banking is set to generate almost 90 billion text messages per year by 2015.

Jamie Stokes is Marketing Assistant at Total Ltd – a business to business service provider, delivering genuine solutions across all core telecommunication services, based in Cheltenham, Gloucestershire. Total Ltd is a business that brings together and unifies all the component parts. For up to the minute business telecommunications news, please view the Total Ltd blog

Google Wallet goes live with Visa.

Friday, September 23rd, 2011

Google Wallet, a mobile application which turns a smartphone in to a digital payment method, has teamed up with Visa and is set to go live this week in the USA.

Near field communication (NFC) technology installed on mobile phones will allow consumers to make secure payments up to the value of £15 without requiring them to insert their cards into card readers.

A number of Olympic venues have been chosen to utilise the technology, which enables a consumer to swipe their phone across a pay point, next year. 

Google Wallet in the United States has teamed up with Visa to allow consumers to pay with their NFC-enabled handsets. What is even more exciting is that the partnership has this week gone live to American consumers. 

The partnership gives Google Wallet a global license meaning that users with NFC devices in Europe will also soon receive the same benefits as their American counterparts. 

Over 70,000 stores in the UK are currently equipped with NFC payment points and many more are expected to come online during the next year.

Jamie Stokes is Marketing Assistant at Total Ltd – a business to business service provider, delivering genuine solutions across all core telecommunication services, based in Cheltenham, Gloucestershire. Total Ltd is a business that brings together and unifies all the component parts. For up to the minute business telecommunications news, please view the Total Ltd blog

NFC contactless payments could revolutionise transactions.

Friday, September 9th, 2011

Increasingly, contactless payments are gaining popularity through the launch of services such as Google Wallet, which can turn Android-powered smartphone devices into a transaction method.

Using technology known as NFC (near-field communication), payment is made possible.

NFC allows simple transactions, as well as data, to be exchanged between two devices that are in very close proximity to each other.

ABI research has found that complete adoption of NFC technology could radically reduce queuing times for consumers at retail outlets.

In the USA, four major credit card companies are already working with companies to install payment security applications on NFC-compatible smartphones.

Visa has already developed its own software called PayWave which allows consumers in the UK to make purchases up to the value of £15 through their devices.

The UK public will not have to wait too long to see the benefits of contactless payments as London 2012 Olympic venues will incorporate the technology including Transport for London’s 8,000 buses, tube network and rail networks.

Related blog posts include:
NFC enabled mobile wallet is launched in the UK.
NFC to benefit 500 million people worldwide by 2015.
Near Field Communication to be trialled in shops this Summer.
NFC is high on the agenda at MWC.

Jamie Stokes is Marketing Assistant at Total Ltd – a business to business service provider, delivering genuine solutions across all core telecommunication services, based in Cheltenham, Gloucestershire. Total Ltd is a business that brings together and unifies all the component parts. For up to the minute business telecommunications news, please view the Total Ltd blog

50% now use mobile internet.

Thursday, September 1st, 2011

According to the Office for National Statistics (ONS), almost half of UK internet users are now choosing to surf the web via their mobile phones.

1,800 selected adults from a cross-section of UK society were surveyed with their answers producing the following statistics:  

  • 45% of those surveyed said they used mobile internet whilst out and about compared with just 31% recorded in 2010
  • 71% of internet-connected 16 to 24 year olds used a mobile phone
  • However, only 8% of internet users aged 65 and over made use of mobile internet
  • 77% of households now have access to a net connection
  • Among the 23% of the population who remain offline, only half said they did not require the internet

From the statistics collated, it would appear that mobile internet is a tool that is gaining increased popularity as the public become more aware of its benefits.

Jamie Stokes is Marketing Assistant at Total Ltd – a business to business service provider, delivering genuine solutions across all core telecommunication services, based in Cheltenham, Gloucestershire. Total Ltd is a business that brings together and unifies all the component parts. For up to the minute business telecommunications news, please view the Total Ltd blog

NFC enabled mobile wallet is launched in the UK.

Friday, May 20th, 2011

Purchase via mobile phone is now possible with the launch of the first Near Field Communication (NFC) service in the UK.

McDonalds, EAT, Pret-a-Manger and selected Boots stores are all set to join the system.

Called ‘Quick Tap’, the service requires users to have Orange and Barclaycard accounts alongside a handset that is enabled for contactless payments.

NFC is the short-range wireless technology that makes this service possible.

Over the last year, NFC has been steadily gaining popularity across Europe.

Currently, users will only be able to make purchases up to the value of £15, although they can choose to preload their handset with up to £100.

It is understood that the M6 toll will accept contactless payments this Summer.

With 50,000 stores NFC enabled in the UK at the moment, it is predicted that contactless technology will be a main payment method during the Olympics.

Jamie Stokes is Marketing Assistant at Total Ltd – a business to business service provider, delivering genuine solutions across all core telecommunication services, based in Cheltenham, Gloucestershire. Total Ltd is a business that brings together and unifies all the component parts. For up to the minute business telecommunications news, please view the Total Ltd blog

Near Field Communication to be trialled in shops this Summer.

Friday, April 8th, 2011

Across the UK thousands of shops are preparing to trial a new technology which could allow shoppers to purchase items using their mobile phones.

Near Field Communication (NFC) technology is set to appear in many high street shops this Summer.

Interestingly, large companies such as Orange and Mastercard are in favour of the move, jointly launching a NFC-ready handset between April and June with a partnership between Visa and O2 expected to do the same later this summer.

So, how does NFC technology work?

  • An NFC chip is placed inside a mobile handset
  • The chip is then linked to a credit or debit card account
  • Shoppers swipe their mobile phones over contactless pay points
  • The credit or debit card is then charged
  • Shoppers are currently able to spend up to £15 per transaction
  • It is as secure as any credit or debit card transaction today

Whilst this technology is set to transform the shopping experience in the future, some critics are concerned that the move will affect small business and independent retailers.

It remains to be seen whether NFC technology takes off.

Jamie Stokes is Marketing Assistant at Total Ltd – a business to business service provider, delivering genuine solutions across all core telecommunication services, based in Cheltenham, Gloucestershire. Total Ltd is a business that brings together and unifies all the component parts. For up to the minute business telecommunications news, please view the Total Ltd blog

NFC is high on the agenda at MWC.

Wednesday, February 16th, 2011

Near-field communication (NFC) could be the breakthrough technology of 2011, some analysts predict.

NFC allows for a wide variety of data transfers over a short distance, and is currently most frequently used to take mobile payments.

At the Mobile World Congress (MWC) in Barcelona, manufacturers are looking to capitalise on the technology already in use by Google and Nokia.

Speaking in Barcelona, Google’s chief executive officer Eric Schmidt said that mobile payments and NFC technology are set to take the mobile world by storm in 2011.

Google are due to launch a range of new Android smartphones that are equipped with the technology in order to make waves in the industry. 

NFC is also rumoured to be a feature on Apple’s next generation of the iPhone.

It remains to be seen which other manufacturers will adopt this technology for the next wave of smartphones to hit the high street.

Jamie Stokes is Marketing Assistant at Total Ltd – a business to business service provider, delivering genuine solutions across all core telecommunication services, based in Cheltenham, Gloucestershire. Total Ltd is a business that brings together and unifies all the component parts. For up to the minute business telecommunications news, please view the Total Ltd blog

Get Online week (18 – 24 October 2010) gets underway.

Tuesday, October 19th, 2010

Surprisingly, more than 9 million Britons have never used the internet but this figure is set to change with the introduction of the week-long Get Online campaign.

The scheme, which will see some celebrity figures using the internet for the first time, aims to introduce more people to the internet whilst showing them that it can be used to help them save both time and money.

Web user events are currently being promoted across the UK, with companies such as Google, McDonalds and the BBC all getting involved to offer free web training and other similar initiatives.

Recent research carried out by UK Online Centres discovered that a third of new internet users understood that they had already saved over £100 by being online.

To see how you can get involved visit: http://www.getonlineweek.com/

mWomen initiative aims to halve the mobile phone ‘gender gap’.

Friday, October 8th, 2010

The programme, championed by Cherie Blair, the wife of former British Prime Minister Tony Blair, and US Secretary of State Hillary Clinton aims to provide 150 million women worldwide with access to mobile phone technology and services.

Research has shown that a woman living in sub-Saharan Africa is 23% less likely than a man to own a mobile phone.

In the Middle East, this figure grows to 24% and in South Asia it rises again to 37%, according to the study by the GSM Association.

Overall, the results showed that 300 million fewer women than men in developing countries owned a mobile phone.

Both Blair and Clinton hope that the initiative will halve the mobile phone ‘gender gap’ that is currently seen.

As part of the programme, specially created tariffs for women will be introduced alongside a female-specific handset.

A survey undertaken by the GSMA has revealed that more than half of all female business owners in poor countries report earning more money due to their mobile phone.

It is hoped that by introducing more women to the benefits of mobile phone technology, the positive results will have a ripple effect on families and the wider community.

As more women develop small businesses and gain financial independence, these women will then reinvest in their families and within the local communities, creating the potential for transformation in developing countries.

Seventeen global mobile phone operators have already signed up to the mWomen programme, each contributing to a combined pledge of £6.2 million.

Mobile banking is set to generate almost 90 billion text messages per year by 2015.

Thursday, August 19th, 2010

According to a new study by Juniper Research, new SMS mobile banking alerts will treble the volume of mobile banking messages to almost 90 billion per annum by 2015.

This equates to one message being sent every two days to each mobile banking user.

Juniper’s report revealed that there are opportunities for banks to offer new messaging services alongside basic balance requests and transaction alerts.

Banks are said to be seeing these new process alerts as an outlet through which to speed up customer communications during applications for products such as loans and mortgages.

Many people find receiving a text message to be more convenient than waiting on hold whilst trying to connect to a call centre.

However, the report highlighted the fact that some banks have yet to seize the opportunities that mobile banking provides.

Whilst 80% of banks currently offer a mobile banking service, Western Europe is predicted to be the region with the highest concentration of users in 2015.