The current economic climate is taking its toll and most businesses are looking to cut costs whilst maintaining business efficiency. DMSL predict that more and more companies will turn to hosted telephony solutions as a result of the crisis, which in turn will lead to larger revenue streams, allowing many resellers the opportunity to emerge safely from the recession.
A new report from Infonetics Research has shown a significant increase in business VoIP solution revenue growth from the end of 2009, with many service providers citing increased interest in hosted telephony across all businesses, regardless of size.
It is predicted that this trend will continue with business VoIP solutions contributing to almost a third of VoIP service revenue by 2014.
Hosted telephony could see an increase in uptake numbers for a number of reasons. A VoIP solution can be installed and implemented within 20 minutes, making it flexible and time efficient for many businesses as well as being a relatively inexpensive option.
Glyn Evans, Systems Manager at Total Ltd explains: ”Hosted telephony is certainly a hot topic and has been for some time. The networks are now able to deliver low cost high availability bandwidth – the latter being absolutely key to a successful installation. For the buyer, the benefits are clear; low cost of ownership, ease of deployment and huge scalability to name a few. For the user, the large feature set and flexibility will have a dramatic effect on productivity. If you are looking to replace you existing system at the moment and have not consider hosted solutions, now is the time to investigate your options.“
VoIP is being hailed as the future and as we slowly come out of the recession, it is hoped that more businesses, particularly SMEs and start up companies, will be continually looking to utilise hosted services that provide them with the ability to work anywhere at anytime, without a hefty cost.
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