According to a report published recently by the Reputation Institute, the corporate reputation of O2 is ranked the highest out of all telecommunications providers by the general public.

Across all industries, O2 finished number 11 out of 150 UK companies. Interestingly, the next highest telecommunications provider was Orange, who finished a staggering 53 places below O2 in the overall rankings.

The report revealed that business results are increasingly impacted by corporate reputation as a company’s reputation score is often positively linked to customer attitudes and behaviours. It is fair to say that a company’s reputation often speaks for itself, in turn creating more business revenue and customer loyalty.

Paul Giacalone, Sales Director at Total Ltd said: ‘These figures represent an outstanding achievement by O2. I believe these results vindicate Total’s decision to become a Solus O2 Service Provider; there are outstanding products and service behind this reputation.’

He added: ‘We are happy to be working with a business which cares about its reputation and is always looking to exceed its own targets. In terms of benefitting Total and our customers, it is clear that we work with some truly brilliant people at a senior level in O2 and this means that we’re always thinking ahead for new and existing customers, working together, striving to deliver excellence.’

This entry was posted on Friday, May 28th, 2010 at 10:00 am and is filed under Business Telecommunications. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.