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Voice: Our Credentials

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Fixed line is a relatively simple proposition.

Yet often, it is the one area of telecoms that is left well alone, despite potentially considerable savings being readily available.

The reason being is that the majority of businesses are very reliant on their fixed line provision. And with so many providers offering cheap calls, few Telecoms Managers want to explain to their MD that the reason their lines are down is due to a cost cutting exercise gone wrong.

That’s why Total only work with Tier 1 carriers, routing your calls via long established suppliers with a sound heritage and robust network, such as BT and Opal.

We believe that competitive costs shouldn’t mean compromise to quality of service.

We can back up extensive and proven experience with award-winning customer service, 24/7 support and Service Level Agreements. Consultation and planned migration also ensure continuity of service.

Total were one of the first companies in the UK to adopt WLR3 – a live link to provide enhanced service delivery for BT products. This enables us to work in ‘real time’ provisioning lines and booking engineers, rather than being reliant on a 3rd party.

Our systems knowledge, experience and technical ability has been put to the test too, before being awarded Avaya and Nortel accreditation.

Giving you peace of mind that when you make the switch, you've made the right choice.

Talk to the team at Total to find out more. Contact us or call us on 0845 070 5460.

 

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