Follow us on facebook Follow us on twitter LinkedIn YouTube

Keeping you in touch... whatever it takes

Maintenance

bannerwhatsnewvoice

Keeping you in touch, when you need it most.

As telephone systems become increasingly integrated and converged, to include voice and data and even multiple sites, we've become hugely reliant on our communication infrastructures. Should any problems develop, the results, however temporary, can have vast implications on your business and your customers.

What's more, whilst it's one thing to have an insurance policy in place and therefore, peace of mind that should you need to call on your system maintainer they are available, it is another matter entirely to be absolutely sure they can act swiftly and proficiently, yet still offer you a bespoke service which suits your needs.

Our dedicated systems maintenance and support team work with you to ensure that your systems are healthy and efficient, whilst the provision of pre-agreed response times and service level agreements offer you the peace of mind that we will respond and restore a working service within an agreed timeframe.

With nationwide coverage for over 90% of the best of breed telephone systems installed in the UK including Avaya, Panasonic, Mitel, Astra, Samsung, Toshiba, Alcatel-Lucent, Nortel and LG, along with access to over 200 engineering and technical support experts accredited to the highest levels, we are best placed to ensure wherever you are and whatever system you have, we can fully support you.

So you can rest assured that your system is in safe hands.

Talk to the team at Total about our maintenance solutions.  Call us on 0845 136 0012 or email systems@total-ltd.co.uk.

Helpdesk

Helpdesk 

Helpdesk
See how our optional Helpdesk can be used for landline queries.
Find Out More