TTL - Keeping you in Touch

Dear $DEAR_NAME$,

Welcome to the first issue of our brand new customer newsletter 'Keeping you in Touch'.

Communication with you, our customers, is as important to us as we know it is to you. Therefore, in this issue we have focused on some of the recent developments and news here at Total. However, in future issues we are keen to include the subjects that you would find useful and would like to read about - and one of our articles gives you the chance to do just that, and the opportunity to win an iPod Nano at the same time.

Enjoy reading and we look forward to hearing from you.

Great news for us – great news for you.

Total have recently been appointed as an O2 Data Centre of Excellence Partner. What does it mean though?

Is the grass really greener?

Our case study looks at TSSI Systems Ltd and how service can win over price.

Credit where it’s due.

This year, Total were announced as finalists in both the 2007 Mobile News Awards and the Citizen and Gloucestershire Echo Business Awards.

All systems go!

As an existing customer you will already be using Total for one, some or all of your telecoms services, but have you heard about the exciting new developments within our Telephone Systems Department?

Tell us what you think.

Let us know what you would like to see featured in Keeping you in Touch, and you could win an iPod Nano.

Meet the team - Sophie Dickinson, Customer Service Team Leader.<

Spotlight -
Sophie Dickinson,
Customer Service Team Leader.

You may be familiar with Sophie’s voice at the end of the line, and to us she is a fantastic, walking DVD library but did you also know...