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Systems Accreditation

When you are looking for a supplier to meet your systems needs what better place to start than with one who is accredited by best of breed system manufacturer Avaya?

At Total we have worked closely with Avaya, the world leader in secure, reliable IP telephony systems, for nearly eight years and are an accredited supplier within their Business Partner Program. This accolade from Avaya recognises our commitment and approach, as well as providing reassurance for our customers.

The qualification process is in depth and certification covers areas such as detailed knowledge and understanding of the full product range, customer service and technical ability. In fact, the very things that are important to end users and companies when purchasing or looking at suppliers.

Exactly the feeling experienced by Total customer Andrew Davies, Operations Manager at specialist litigation and commercial law firm, Kingslegal Solicitors:

‘From day one, Total came up with solutions for our telephony refresh. The effort they made to understand the business and our needs played an important part in the selection process. Their ability to provide a one stop shop option for all our requirements and the possibility to introduce further functionality made Total stand apart from the competition.’

In tandem with the accreditation, our experience within the legal industry means we can cover every aspect of your telephone system needs from consultation, through to installation and training, as well as connectivity, finance and Total care maintenance contracts. With Total’s full spectrum of design, installation and support you can be assured that whether your requirement is simple or utilises cutting edge technology we can fully accommodate your needs under one roof.

For more information, please contact legal@ttlonline.com.


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