Cheltenham based company, Total Ltd (Total) triumphed amongst their industry peers to be announced winners of the Customer Service category at this year’s Mobile News Awards.

Total Ltd, the leading independent and innovative provider of integrated business telecommunication services is pleased to announce their recent sponsorship agreement with Gloucestershire County Cricket Club (GCCC).

Calthorpe Estates

Connecting the two sites would not have been possible with Calthorpe’s existing system. Instead IP telephony was the obvious solution to provide easy to use, reliable communication and seamless continuity between the premises.

The sound quality of those users with IP phones via networked PCs is superb and Reception find the Avaya system straightforward to use, despite the differing locations of staff.

Tozers LLP

Tozers had been using BigHand3 Digital Dictation software for six months or so and were keen to discover whether this application could be mobilised too.

The BlackBerry solution provides our practice with the flexibility partners need when they are with clients and negates trips and delays in returning to the office to drop off recordings, expediting the process.