Smart Solutions

Creative solutions come from having a clear picture of your business. We spend time with our customers to understand who they are and where they want to be.

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Ears Wide Open

Mobile

Getting mobile right is critical to your business and ours so we cultivate effective supplier relationships and use a suite of innovative online tools to deliver an award-winning service. We stay close to you, track our progress and give you clear sight so you always know where you are.

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  • Minimal business disruption with 24/7 assistance and online tools
  • Direct and highly-responsive administration
  • Track the progress of support online for measurable and tangible service standards
  • Our online tools enable efficient financial administration and transparency
  • Control and manage your international usage to avoid bill shock
  • Prevent security breaches remotely with our bespoke app
  • Only pay for what you need with solutions that suit your usage requirements
  • Regular reviews to make sure you are on the right tariff for your business
  • Fully managed implementation and migration

Mobile product sheet – download

Informed Solutions

Fixed Voice

Years of experience and long-standing partnerships add up to a reliable operator with historically resilient networks and telephony solutions. This also adds up to a highly competitive, fully managed, personal customer experience with award-winning service.

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  • Extensive range of products, from traditional phone systems to inbound and outbound call solutions
  • Highly competitive pricing
  • Flexible solutions including short-term sites
  • Award-winning customer service
  • Dedicated account management with a live link for provisioning and booking engineers in ‘real time’
  • Track the progress of support online for measurable and tangible service standards
  • Online tools to enable efficient financial administration and transparency

Fixed Voice product sheet – download

Makes Totalsense

Hosted Telephony

Keeping you in touch is what we do best. Horizon offers a ‘business grade’ hosted telephony system, with all the flexibility, security and backup of the Cloud. Whether you’re office-based or mobile, our user-friendly solutions are flexible, scalable and cost efficient.

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  • Business continuity with built-in disaster recovery
  • Reduced line rental costs
  • Enhanced employee engagement and productivity with hot-desking, remote-working and mobile device integration
  • Pay for what you need with minimal investment and no ongoing maintenance costs
  • Fully scalable per head
  • Secure and future-proof from the outset
  • Integration with a broad range of CRM platforms to improve call handling and client care
  • Track the progress of support online for measurable and tangible service standards
  • Online tools that enable efficient financial administration and transparency

Hosted Telephony product sheet – download

Makes Totalsense

Data

Having the right kind of network means you can connect disparate offices and remote locations to run mission critical applications. It means you can manage bandwidth sensitive data (like VoIP) in a resilient and secure environment. And that means peace of mind and ease of communication.

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  • Market leading network monitoring tool as standard
  • Enables different applications to be prioritised as required
  • Multiple delivery methods enable a scalable and cost-effective network
  • Multitude of resilience and business continuity options
  • Cloud-based internet breakout
  • Firewall flexibility. Manage/co-locate existing hardware in government grade data centres
  • Connectivity upgrades to future-proof your network as data requirements increase
  • Reduce network congestion and improve security, whilst improving user experience
  • Managed or wires-only options, supported by robust Service Level Agreements

Data product sheet – download

Makes Totalsense

Cloud

We stay close and committed to our customers to make sure your critical data is always protected and you have our full support. Working in partnership with Databarracks, we make sure our customers don’t even have to think about backup.

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  • Cloud storage enables business continuity and built-in disaster recovery
  • Improve employee engagement and productivity with hot-desking and remote working
  • Recover your data within seconds
  • Choose backup days and times to suit you
  • Free-up your IT team, allowing them to focus on other projects and efficiencies
  • 24/7 online monitoring
  • Fully scalable, future-proofing your business from the outset

Cloud product sheet – download

Makes Totalsense

Consultancy

Technology shouldn’t be complicated or confusing; it should be making life easier. By working together, asking the right questions and really listening to what you say, we come up with clear, creative solutions to help your business get to where it needs to be.

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  • Detailed audit, fact find, analysis and proposal
  • Full Pre-sales, project planning, support and migration
  • Insights into emerging technology
  • Dedicated account management with regular review and recommendation
  • An award-winning Customer Care Team and highly experienced Technical Team
  • Access to our unique suite of online tools, including support tracking and advanced billing
  • Mobile, voice and data as one easy-to-manage, unified solution

Consultancy product sheet – download