'When new technology is released, Total allow us to trial the latest devices prior to purchase, giving us direct access to innovative telecommunication tools. The sales team and support staff are always helpful; when a partner of the firm left his BlackBerry on a train, we notified Total first thing the following morning as he was due in court that afternoon and within two hours another device had been hand delivered to us.'
Goldsmith Williams Solicitors
‘All in all I am extremely happy with the entire service that Total have provided; from the professional service and transparency that was shown with the handling of our number transfers (that went without a hitch) to the cost reduction we are experiencing.’
BPE Solicitors LLP
‘Total’s thorough understanding of the legal sector and its unique challenges was a great help when they came to provide us with a bespoke solution.'
Applied Card Technologies Ltd
‘Our decision to select Total was based on the system, it’s functionality and price but I’m delighted to see Total’s customer service in supporting us through unplanned events has been exemplary.’
'The fact that we have used Total for over 10 years is the best testament to the professionalism and service that Total offer. Their knowledgeable and helpful staff add a personal touch to the high standard of customer service which has become the signature of an excellent company'
Hartley & Worstenholme
'Can I just thank you on behalf of the partners, for all your hard work - the team at Total have been very impressive and it is good to see a company live up to the sales pitch. The improvements the phone system has made in such a short space of time is tremendous.'
Foster and Freeman Ltd
'Having tried other telecoms companies (who made great promises but never delivered) we are very pleased with the support that Total has provided us over several years.'
Darwin Gray LLP
'Moving our mobile and data services to Total has been both cost and time effective; customer service through one point of contact is second to none and regular reviews of our account mean that we can be confident we are always getting the best deal for our business.'
'Working with just one company saves us considerable time and money. Along with taking advantage of cross-savings, Total competently manage our telecoms, so we are able to concentrate on other aspects of our business. In fact, administration in this area takes up to just half a day per month, due to their efficiency.'
'The clincher for supplier was the way Total made the whole process of fitting a package to our needs easy and painless and their follow up support has been excellent.'